Inconsistent battery estimate
Some pods have this problem, which we are working to resolve with our supplier. That said, it doesn’t affect the battery life per se. Protip: when the pods need to be recharged, the light of the case lights up in orange.
Abnormally short battery life
First, short battery life can be caused by poor charging practices. To charge the pods from the case, it takes at least 1 hour. When the case and the headphones are discharged, you must plug the case into the wall at least 2 hours to reach a full charge.
The average listening time on one charge is 4 hours (with sound adjusted to less than 50%). However, it can vary depending on the customer's use. For example, turning the volume up to maximum always consumes more battery. Touch functions also consume battery, if they are used a lot. Phone or video calls use more battery power than music. Thus, if we only make phone calls at maximum volume, the autonomy much lower than 4 hours.
Here are a few tips to increase the battery life of your pods.
- Disable Automatic Ear Detection (and even touch functions, if they are used infrequently). To modify the touch functions or deactivate the automatic ear recognition, you must go to the Bluetooth settings (see the visual guide below).
- When doing phone or video calls, you can decide to only use one pod at a time. This way, there will always be another pod ready and charged when you'll need to switch during longer phone or video calls.
- Set volume to 75% or even 50% is an easy way to save on battery life and to help your eardrums :)
If the above tips do not work, or if the battery life is excessively short (like 30 minutes), your pods may be defective.
Click here to learn more about our defect warranty.
If not, contact us with your order number and a detailed message about the issue you're experiencing.